Shipping

Superfast shipping!

You made your choice and you would like to receive your order as soon as possible. We understand that! We ship superfast: in the Netherlands, when your payment is credited before 9.00 pm CET (all other countries before 3.30 pm CET), we ship the same day or at its latest the next working day! When ordered in Germany before 12 am CET, your order will be delivered within 48 hours.

On top of that we ship for free to The Netherlands, Germany, Belgium, Luxembourg, Austria, France and the United Kingdom

Free shipping to the United States on orders over € 99.

Shipping costs and expected delivery time per land

As a rule, parcels to the Netherlands, Belgium and Germany are delivered within 1 business day after ordering.

The delivery time to all other countries worldwide depends on the circumstances of the country of destination. Small, light items are being sent through normal postal service, so the delivery time depends on the postal service concerned.

Select the country to which your order needs to be sent and you'll immediately see what the shipping costs and the expected delivery time are. Please note, this is the delivery time with the exception of Dutch National Holidays and this delivery time does not include delays at customs.

Expected delivery time United States: 4-8 days
Orders under 99 euros
- Mailbox post 0-250 gram 2.95
- Parcel (recorded delivery) 12.95
Orders between 99 and 250 euros
- Parcel (recorded delivery) Free shipping!
Orders over 250 euros
- Parcel (recorded delivery) Free shipping!

 

Attention: the custom clearance and import taxes / duties are at customers expense.

Delivery service parcels within the Netherlands: PostNL

PostNL aims at delivering your order within 1 day (Monday - Saturday, from 9.00 am to 9.00 pm, with the exception of official holidays)*. In case no one is at home, PostNL will leave a note saying they will come back the next day, if you are not home that day you can choose another delivery date or you can choose to pick your parcel up at the nearest delivery point. If still nobody is at home at the second delivery attempt, PostNL will bring the parcel to a pick-up point nearby. There, you can pick up your parcel within 2 weeks. You will find the address and the opening hours of the warehouse on the card that PostNL has left behind in your mail box. PostNL will try to deliver the parcel to next door neighbours in case no one is home. 

*You will also receive an e-mail with estimated time of delivery, so that you do not have to stay at home all day to wait for your parcel!

Delivery service parcels to Belgium: Belgian postal service Bpack 24h Pro.

Parcels ordered by our Belgian customers are shipped with the Belgian postal service: Bpack 24h Pro. Parcels are delivered within 1 business day (Monday - Friday from 9.00 am to 18.00 pm, with the exception of official holidays). In case no one is at home, a note will be left behind in your mail box in order to arrange a second delivery appointment or to personally pick up the parcel at your local post office. The advantage of picking it up at a post office is that the post offices often are also open in the evening hours and on Saturdays. In case no one is at home a second time, the parcel can still be picked up at a local post office. In that case, a note will be left behind in your mail box.

Delivery service parcels to Germany: Deutsche Post

Parcels ordered by our German customers are shipped with the Deutsche Post. Parcels are delivered within 1 business day (Monday - Saturday from 09.00 am to 18.00 pm, with the exception of official holidays). In case no one is at home, a note will be left behind in your mail box in order to arrange a second delivery appointment or to personally pick up the parcel at your local post office. The advantage of picking it up at a post office is that the post offices often are also open in the evening hours and on Saturdays. In case no one is at home a second time, the parcel can still be picked up at a local post office. In that case, a note will be left behind in your mail box.

Delivery service parcels worldwide: Deutsche Post & Bpost

We aim to send your order within 1 business day with the Deutsche Post so they can hand over your package to the delivery or mail service of your country. Packages to Amercia and Australia will be delivered with Bpost. Depending on the delivery/mail service from your country your package will be delivered as soon as possible. Please check the table above for the expected delivery times.

Some countries also deliver on Saturdays or delivery at next door neighbours. Do you want to know the delivery terms for your country? Please contact Customer Service.

Delay in delivery?

Please always click on the received track & trace link first, to check the current delivery status. In case your parcel still hasn't been delivered during the estimated time frame, please contact us.

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