Reviews from our customers

This bag is wonderful, I love it, It was the only item that arrived undamaged and not soaked in water.
I’m looking forward to carrying this bag

Dear Susan, we are sorry to hear that apparently, some Items did  not reach you in good shape. We will get in touch with you about this to fix this for you!

Kindest regards, 
Sylvia 
Customer Service 

Oh my, let me just say, even though it came to me damaged in transit, no fault of top vintage, soaked in water. This dress is of the best quality and style.
I’m preying it’s not ruined, just can’t tell yet.

Dear Susan, please accept our apologies for this situation. If a parcel arrives damaged or wet, we urge you to immediately contact our carriers customer service. We are happy to help and offer you a solution in this case!

Kindest regards,
Sylvia 
Customer Service 

Love this vintage wallet, unfortunately it arrived damaged and soaking wet. Not sure if I’ll be able to use it, but what a great deal I got and love the patent leather.

Dear Susan, we are already in touch via e-mail regarding the damaged parcel and we look forward to your reply so we can solve the matter together. I am very happy to hear you love the item although it arrived in such condition :-)

Kind regards,
Nicole
Customer Service

The under skirt is only one layer of tulle, with a satin type layer under that. I’ve purchased hell bunny dresses in the past of great quality. I didn’t get that quality with this item. I’m somewhat disappointed.

Dear Susan, I'm sorry to hear you're disappointed! In the description we mention indeed the details of the tule and underskirt. Maybe you've missed this? Hopefully you will very soon find a beautiful alternative! 

Kind regards,
Nicole
Customer Service

I really wanted to love this dress. I'd had my eyes on it for at least 2 years. When I first tried it on, it looked just about okay-ish. The fabric was much thinner than expected, it's T-shirt fabric at best. I followed the fit advice, which is usually spot-on, but the dress is still far too big. I bought an S, I would say it fits like an L. Unfortunately, I decided to wash it thinking the fabric might look better once washed, so I can't ask for a refund. Washing it didn't change a thing. The dress looks shapeless and floppy within minutes of wearing it. I'm 5"5 and it hits just below midcalf (before washing, so it's not due to shrinkage) which is too short for me to feel comfortable.
I feel like this was a huge waste of money and I wish I had just returned it after trying it on instead of giving it a 2nd chance. One thing is for sure, I'll never be wearing it again.

Dear Claire, I'm sorry to hear you're disappointed in your purchase. We always give as much information as possible in the description and under "Care & Product details". Hopefully this will prevent this situation from happening in the future!

Kind regards,
Nicole
Customer Service

First off, if it weren't for the keyhole opening, I would unreservedly adore this dress. Unfortunately, it falls smack in the center between my breasts, right at the bottom of my breastbone. This is... not ideal. I'll likely wear it with a tank top underneath to have fabric to cover up the keyhole, but dang! I love the rest of the dress--the sleeves are fantastic, the fabric feels lovely, the cut is flowy and allows movement and isn't figure-hugging (which isn't my favorite). I don't know if it was a sizing problem when they were patterning the dress or they didn't try them on actual people, but for a woman with a not-insignificant chest, that darned keyhole falls in exactly the wrong place. I'm actually considering wearing it backward with the keyhole between my shoulder blades, but there's no way it's going in the front with nothing underneath.

Dear Kelsey, thank you for your feedback. I am glad to hear you still love the dress, despite the keyhole not being in the ideal place for you. I'm sure you will still enjoy wearing it! I bet the dress looks amazing on you :-)

Kind regards,
Nicole
Customer Service

This is the first thing I've ordered from TopVintage that I've had to return. I was expecting a heavyweight, flattering dress and instead it was made of a very thin, silky fabric and didn't hang nicely. I had hoped also that the waist tie functions but it doesn't. Even if I had like the fabric, I don't think I would have been able to hem it.

Dear Amy, what a pity you didn't like the fabric! Did you know we always mention the fabric under "Care & Product details"? Hopefully this will prevent similar situations from happening in the future! 

Kind regards,
Nicole
Customer Service

I purchased 2 pairs of this brand and they ran and tore during the first use. Customer service was helpful in resolving the issue with the fist pair.
Buyers beware of this brand, waste of money!

Dear Joel, I'm sorry to hear you're disappointed in the quality! We have been in touch regarding this matter indeed and are happy to solve everything for you :-)

Kind regards,
Nicole
Customer Service

I took an S (EU 36) as it is my go to size but unfortunately it is way too big for me, even an XS will look too big... I must also say that it is made by a very thin material for that price.
Will have to return them (let's see how much that will cost me since I had to already pay the initial shipping cost :( )

Dear Alicia, we feel sorry for you that have to return these great trousers. Please accept our apologies! As soon as we have received and processed your returns, we will of course, refund the purchase amount. 

Kindest regards, 
Sylvia 
Customer Service 

The dress was half a size too small, which is sad because I bought only one 1 item - I was planning on keeping it and don`t believe in large purchases - and had to pay the return shipping of 7€, the fabric is ok-ish, and the dress is unlined. What sadly becomes a standard.

Dear Katharina, I'm sorry to read you're disappointed! If you follow our size chart you're 99% sure of the correct size. If you ever hesitate, please contact us directly so we can advice you. In the description we'll always mention if a dress is lined or not. There are still plenty of lined dresses, so hopefully you will soon find an alternative! 

Kind regards,
Nicole
Customer Service

Is a pity that closing system was not thought trough because is not secure for you to ware it. It opens very easily.
Would not recommend it.

This black pencil dress is probably the most original, sassiest LBD ever... but sadly not for me. If bought the S (with VD I'm either a S or a M depending on the dress), based on the table and it fit my waist and hips right, but my bust was sadly flattened a lot, even though it should've fit there. The zipper was incredibly hard to get up because of all the "rippling" fabric. That same fabric sat kind of weird on me too. Maybe it's because I'm petite and those folds were in the wrong places, but it looked like I had huge back fat rolls!!

It's going back. Sigh... another 7 euro shipping costs.

But unfortunately the sleeves have gone shorter after the first washing-machine cycle (30°, as recommended). Very disappointing.

Dear Eliana, I'm sorry this happened! Viscose is a material that can shrink when it's wet, but if you iron it, it should get back in its original form. I will e-mail you right away so we can dive into it together! 

Kind regards,
Nicole
Customer Service