Share the love!
It makes us so happy to read your cheerful, enthusiastic and at times even funny stories :-D
Do you have a question about our products, sizing or service? Please contact us.
Share the love!
It makes us so happy to read your cheerful, enthusiastic and at times even funny stories :-D
Do you have a question about our products, sizing or service? Please contact us.
Tights look nice but they are too long for me (1,60cm). Rubber on top is not confortable either, it rolls down very easily. I did not like them at all.
Dear Blanca, what a pity you're not happy with this item! Hopefully you will soon find a good alternative!
Kind regards,
Nicole
Customer Service
Very disapointed. Material looks cheap, buttons are made of cheap plastic. Run if you are wearing this and someone lights a candle, looks like it is easily set in fire. Also looks like it would soon have had balls under the arms from use soon. Not too wide on the bottom part, so don't expect your dresses with peticoat to fit under it. It was also big for me, but this might have been my mistake. I would have not kept it anyway :(
Dear Blanca, I'm very sorry to hear you're this disappointed! We always try to give you as much information as possible in our descriptions, photos and under Care & Product details, but there's always a risk in online shopping that your expectations are higher. We are sorry for the disappointment!
Kind regards,
Nicole
Customer Service
I followed the size chart for sizing and it was too small in the waist and too big in the neck. DO NOT order this if you live in the USA!! You have to pay for shipping to return back to UK!! The shipping cost to return isn't worth it so I will keep it and find a friend to gift it to.
It is a pretty color and sewn nicely but, the sizing is off.
Dear Amy, we regret to hear that the sizing of our Items is not right for you and that you were unaware of the return costs. We feel very sorry about this. Our customer service team is available to all your question regarding sizing. Also, we feature the following clip to help you find your correct size:
Should you decide to return the Item in the end, we will of course refund the full purchase amount as soon as we have received and processed your return.
Kindest regards,
Sylvia
Customer Service
I'm so upset about this dress! The colour is perfect, the way it nips in the waist and flares out is exquisite, and the material is perfect for winter. However, the bust is ridiculous! It has two layers and the top layer puffs out and makes the bust look bulky and odd. I thought that maybe my dress was faulty, but the reviewer above found it to be the same. It is totally unwearable. I have a dress from the same brand, with the same style, in the same size and it fits properly. I even asked a friend who knows about alterations and she said the whole top would have to be taken apart and reconfigurated to fit properly. So unfortunately, I have to return this :(
Dear Katt, what a pity the fit isn't right! I will e-mail you right away so we can discuss the matter and find a solution!
Kind regards,
Nicole
Customer Service
This is a really nice classy top that fits just as expected! The only negative thing for me is that I can't figure out how to tie the bows properly, if I do it it doesn't really look like in the picture. Maybe it's just me :D Still a nice basic.
Dear Melina, I'm so happy to hear you love this item! Perhaps a little Youtube tutorial can help you to tie the bow like you want it? ;-)
Kind regards,
Nicole
Customer Service
I first ordered this pair of trousers in S thinking it might be a bit small around the hips because that is usually my problem trying on trousers. But as the size guide recommended sizing down when in between sizes I went with an S rather than M. It turned out that S was far too big for me. I am very small in height (approx. 1,57 m) so the pair was a lot too long. Not only at the bottom but also on the waist. To get the appropriate fit I had to pull the trousers up to beneath my bra (it really is a very high waisted pair of trousers). Then I ordered an XS which still was too big. It seems like these trousers are more suitable for taller women (taller than me at least) because otherwise they are just too loose and too long.
Nevertheless the fabric feels really good and qualitative and the colour is nice too. It is stretchy so it could be very nice and curve hugging. I would say generally a nice pair of trousers and ideal for tall(ish) and/or curvy women. Pity I have to send these back!
Dear Melina, what a pity the fit was not right for you! Hopefully you will find a good alternative very soon :-)
Kind regards,
Nicole
Customer Service
I love cats so this caught my eye straight away. The fit is a wee bit big, However, I over estimated my own measurements. Now that I learned the secret to converting European sizes to those of North American, that will be avoided going forward. Other than that it's perfect. Oh and if you're like me and have wider hips.....this top is slimming. :)
Item 26688 (Itemnr. is niet meer toebedeeld aan deze top)
It is a bit annoying, as the necklace sometimes falls of my neck...which is very uncool, because it allows you an elegant entry to any room but that kind of is forgotten, when you have to bend to the floor to pick it up...
Dear Andrea, I'm happy to read you love the necklace! But it's a shame the closure doesn't seem strong enough. I will e-mail you right away so we can take a look at the problem together!
Kind regards,
Nicole
Customer Service