Reviews from our customers

I love the colors and the upper part of this dress. However, even though I followed the usual sizing tips and the correct measurements to choose my size, this dress fits well only up to the waist line (which is a bit higher than it should be, for a perfect fit, anyway); the skirt is simply enormous, to the point it sticks out ungracefully, also due to total lack of fluidity. The fabric indeed lacks suppleness and movement that such a dress needs, looking like thin flannel. I'm afraid it will start to look quite worn after I wash it. There's also an unpleasant smell, which I hope goes away after the first wash. Unfortunately I have to have the dress seriously altered before being able to wear it, something which will be quite costly in Paris...

Dear Despoina, I'm sorry to hear you're disappointed in your purchase! I have already replied to your e-mail you sent us about this and look forward to your response so we can look into the matter together! 

Kind regards,
Nicole
Customer Service

Besteld in maat M hoewel ik meestal S (of XS) heb, omdat dit de enige maat was die er nog was en ik in eerste instantie wilde weten of de jurk überhaupt beviel. De jurk was natuurlijk wat te groot rond m'n taille (dat was te verwachten), wat bevestigde dat ik normaal gesproken een S had moeten hebben. Dat zou niet zo erg zijn geweest maar rondom m'n schouders/borsten/oksels was de jurk echt veel te groot. Dat is verrassend aangezien ik een cupmaat G heb! Daarom ook niet meer geprobeerd een S te bestellen want het was echt zo'n gapend gat dat ik niet dacht dat een maatje kleiner dat zou oplossen. Erg jammer want dit is wat mij betreft de mooiste flapperjurk in de huidige collectie!

Beste Lorijn, wat jammer dat je gewenste jurk toch niet helemaal perfect voor je was... Mijn excuses hiervoor!  Natuurlijk mag je deze terugsturen en we zullen het aankoopbedrag netjes aan je terugbetalen. Hopelijk is het de volgende weer beter!

Groetjes,
Auke
Klantenservice

Schöne Farbe aber ansonsten ist er nicht gerade vorteilhaft geschnitten. Der Stoff trägt sehr auf und zeichnet sich unschön ab. Eine Corsage ist darunter auch nicht möglich, da man wirklich jede kleine Wölbung ect. total sieht.
Ich denke auch, dass man bei dem Stoff sehr schwitzen würde.

Liebe Daniela, wir finden es sehr Schade dass Sie Sich im Rock nicht wohlfühlen. Dass sollte nicht der Fall sein. Schicken Sie Ihm bitte zurück. Wir erstatten selbstverständlich den Kaufbetrag und wünschen Ihnen viel Spaß an die behaltene Teile zu. 

Liebe Grüße, 
Sylvia 
Kundenservice 

War schon lange nicht mehr so enttäuscht von einem Topvintage Produkt!! Habe die Schuhe am Freitag auf einer Weihnachtsfeier zum !!1.Mal!! getragen, und ja sie sehen verdammt gut aus! Das Problem war nur, nach ca 4 Stunden ist das Samtband eingerissen, sodass ich die Schuhe wechseln musste. Man kann sie nun nicht mehr tragen. Um diesen Preis echt ein Wahnsinn! Das darf einfach nicht passieren.
Schade, denn sie sehen toll aus, nur total schlecht verarbeitet!
Werde die Schuhe zurückschicken!

Liebe Daniela, Ich kann mir sehr gut vorstellen wie entsetzt Sie darüber sind dass ein Band am Schuh während des tragen gerissen ist. Bitte entschuldigen Sie uns dafür! Sowas darf nicht passieren. Ich werde Ihnen kontaktieren damit wir das Problem nach Zufriedenheit für Sie lösen.

Liebe Grüße,
Sylvia 
Kundenservice 

This dress looked really lovely on the pictures. Unfortunately it's not a good fit for taller people. I'm 1.78, size s, and the curved hips area of the dress is at least 7-10cm above my hips so that it's totally misplaced. Also the dress ends way above my knees which is strange given the fact that the model is not much shorter than me and the dress looks quite long on her.
Also, the yellow is not as nice bright yellow as on the picture and the middle part is black, like on the picture with the model, not the one which shows only the dress.
The fabric seems quite thin and not very elastic which made me feel a bit uncomfortable when trying on the dress. Finally, the sleeves are very wide and they're sticking out, they do not copy the shape of my arms like it's shown on the picture with the model. So far I loved all my dresses from Topvintage but I must say that this one is my first big disappointment, the more so it was my Christmas present, It will have to go back.

Dear Lucie, I am sorry to hear that the Christie Pencil Dress didn't fit you as expected. Of course you may send any item back that doesn't fit or you just don't like. As soon as we have received and processed your return, we will refund the purchase amount. I hope you'll find the perfect fit next time. 

Kind regards,
Bernice
Customer Service

This coat is absolutely beautiful - the colour, the shape. I feel like a princess wearing it (especially if i wear the fluffy collar and skirt with petticoat). The fabric feels thin on touch, but it's dense, so it's actually pretty warm. I was surprised. The one downside was, that one of my pockets started threading after only a week of wear. But that's easy to fix.
Thanks TopVintage for the fast delivery and great service!

Dear Jarmila, it is great to hear that you are so pleased with your new coat, but of course the pockets should not be starting to thread after such a short period of time. I am very sorry about that. I will immediately contact you, to solve this.

Kind regards,
Bernice
Customer Service

When I saw this dress I said ....Yes this is the little black dress I like to wear for new year s eve.
But I was very disappointed because when I open the box....Dress smell like it came from old costume shop !!!!!! Really unpleasant.I put dress in cabinet and all space have oder from this dress.I never experiance something like that....

Dear Matjaz, we are really sorry that your Sierra Dress has a funny smell to it. Please accept our apologies. Of course we will contact you to resolve the issue. 

Kindest regards, 
Sylvia 
Customer Service 

When I recive this beauty I instantly noticed that is really short.Since I am tall woman and I have long torso a clothes like this is really short on body no matter the size chart.And after first wash its even shorter.i exspect from XL or XXL size not only width clothes but long as well.And the sleeves are made inverted meaning,where the elbow is ,is the cloth and vice versa.

Dear Matjaz, oh dear, it seems you're not entirely satisfied with your purchase! I will e-mail you today still so I can take a look with you! 

Kind regards,
Nicole
Customer Service

The fabric does not match the price, the leopard print, which is supposed to be the key detail, looks plasticy, it's frumpy and not form fitting like in the photo. The green is also not true to the photo.

Dear Francesca, I'm very sorry to hear you're disappointed in the quality and colour of this item! We always try to display the items as realistic as possible, so I'd love to have a look with you! I'll send you an e-mail right away and look forward to your reply :-)

Kind regards,
Nicole
Customer Service

A little too tight around my toes, but bootleg too wide. *sobs* Oh well, I'm not giving up on finding the perfect pair of Wellingtons for me. These, unfortunately, weren't it.

Dear Ms. S, I am sorry to hear that our Boots did not have the perfect fit for you. Please accept our apologies! Feel free to return them to us for a full refund :-)

Kindest regards, 
Sylvia
Customer Service 

...but way to snug around the shoulders for me in my usual size. I felt like a puppet when I tried it on, unable to raise my arms. The blouse itself was beautiful, but the more solid (cotton) fabric made me decide against exchanging it for a bigger size because I only needed a size or two bigger around the shoulders and bust. The waist and hips were perfect, so more room in those other areas would sadly not have added to the cut or style.

...but sadly not a cut that suits tall girls.
The intended hemline below the knee and the waistline both rise up too high and make it impossible to achieve the same curvy look as the model in the picture. The size of the dress itself was otherwise perfect, but the (for my height) wrongly placed waistline and hem made the curvy cut impossible to wear without looking bulky. The beautiful belt couldn't correct that unfortunate issue, believe me, I tried!

Dear Ms. S., I am sorry to hear that the Bombshell Pencil Dress didn't have the right  cut for you. I can understand your disappointment. Of course you can send the dress back to us for a full refund.

Kind regards,
Bernice
Customer Service