FAQ

  1. Oh no, out of stock! What now?
  2. Our items are Hot, produced in limited quantities and often sell out in no time! If you click on the desired (sold out) size, a pop-up is displayed, giving you the information available.

    If the information says 'expected delivery date: month X', we know for 99% sure that the item will come back in stock in the month mentioned. Unfortunately, we are unable to give an exact date.
    If 'expected delivery date: unknown' is indicated, it means that we haven't received a new delivery date from our supplier (yet).

    Not every item can be re-ordered and when or even if an item because available again, depends on many factors that we have no influence on - , like: the availability of certain materials, the production speed of the supplier, etc.

    The only thing you can do is use the 'notify me when back in stock' option and cross your fingers that the item will be back in stock in time 

  3. Which size should I order?
  4. When you measure yourself and then consult this size guide for the specific garment and any TIP! mentioned, you will be 99% sure of the right size. Every single item is measured ánd tried on by our TopVintage ladies. That is why every garment has its own specific size guide. 

    What's the reason for that? Every item, brand, style and material has its own fit and unfortunately there isn't a standard universal size chart. For more information on how to measure yourself, please read How to measure yourself?

    However, if you are still in doubt, we are happy to help! In order to give you the best possible advice, we need to know the following: your bust / waist / hip measurements. 

Is your question not listed? View all questions here or feel free to contact us.

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Topvintage Service

We respond to your message every business day between 9 - 5 pm CET

E-mail our customer service

Mo - Fri 9 - 5 pm CET, with the exception of Dutch National Holidays

From the Netherlands:
0031 (0)45 750 720 8 
From Belgium:
0032 (0)38 08 19 34
From Germany:
0049 (0)241 93688441
From France: 
0033 (0) 170754079 
From all other countries: 
0031 (0)45 750 720 8